KRA Call Centre

Tel:  +254 (020) 4999 999

Cell: +254 (0711) 099 999


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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya .

The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance.


Assessment , Collection, Administration and Enforcement of laws relating to revenue.


The Authority is a Government agency that runs its operations in the same was as a private enterprise. In order to offer better single-window services to taxpayers, KRA is divided into five Regions as follows:

  • Headquarters – Times Tower, Nairobi
  • Central – Regional Headquarters in Nyeri
  • Northern – Regional Headquarters in Embu
  • North Rift Valley – Regional Headquarters in Nakuru
  • South Rift Valley – Regional Headquarters in Eldoret
  • Southern – Regional Headquarters in Mombasa
  • Western – Regional Headquarters in Kisumu

KRA is divided into the following Departments, which are headed by Commissioners:

  • Office of the Commissioner General
  • Customs and Border Control Department
  • Domestic Taxes Department
  • Investigations & Enforcement Department
  • Intelligence and Strategic Operations Department
  • Legal Services and Board Coordination Department
  • Strategy, Innovation and Risk Management Department
    • Research, Knowledge Management & Corporate Planning Division;
    • Corporate Risk Management Division;
    • Internal Audit Division;
    • Corporate Tax Dispute Resolution Division
  • Corporate Support Services Department
    • Information & Communication Technology Division;
    • Human Resources Division;
    • Finance Division;
    • Procurement & Supplies Services Division;
    • Administration & Logistics Division;
    • Regional Offices Division;
    • Security Division
  • Marketing & Communication Department
  • Kenya School of Revenue Administration (KESRA)

Role of KRA in the economy

  • To administer and to enforce written laws or specified provisions of written laws pertaining to assessment, collection and accounting for all revenues in accordance with these laws.
  • Advise on matters pertaining to the administration or and the collection of revenue under written laws.
  • Enhance efficiency and effectiveness of tax administration by eliminating Bureaucracy, Procurement, Promotion, Training and Discipline.
  • Eliminate tax evasion by simplifying and streamlining procedures and improving tax payer service and education thereby increasing the rate of compliance.
  • Promote professionalism and eradicate corruption amongst K.R.A. employee by paying adequate salaries that enables the institution to attract and retain competent professionals of integrity and sound ethical morals.
  • Restore Economic Independence and Sovereign pride of Kenya by eventually eliminating the perennial budget deficits by creating organizational structures that maximize revenue collection.
  • Ensure protection of local Industries and facilitate economic growth through effective administration of tax laws relating to trade.
  • Ensure effective allocation of scarce resources in the economy by effectively enforcing tax policies thereby sending the desired incentives and shift signals throughout the country.
  • Facilitate distribution of income in socially acceptable ways by effectively enforcing tax laws affecting income in various ways.
  • Facilitate economic stability and moderate cyclic fluctuations in the economy by providing effective tax administration as an implementation instrument of the fiscal and stabilization policies.
  • Be a 'watchdog' for the Government agencies ( such as Ministries of Health, Finance, etc ) by controlling exit and entry points to the country to ensure that prohibited and illegal goods do not pass through Kenyan borders.

Times Tower Haile Selassie Avenue
P.O.BOX 48240 - 00100 GPO Nairobi Tel 020-3310900, 020-2810000 Fax 341342
Tulipe Ushuru Tujitegemee!

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