KRA Call Centre

Tel:  +254 (020) 4999 999

Cell: +254 (0711) 099 999


Kenya Revenue Authority
KRA Complaints and Information Centre

Office of the Commissioner General
Times Tower, 30th Floor.
P.O. Box 48240 - 00100 GPO

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: + 254 (0)20 281 7700 (hotline ) + 254 (0)20 281 7800 (hotline ) + 254 (0)20 34 33 42
Fax: + 254 (0)20 34 13 42

Information: Kenya Revenue Authority committed to upholding professionalism, integrity, transparency and fairness. Accordingly, the Authority has established a 24-hour Complaints and Information Centre under the office of the Commissioner General, equipped with hotlines, fax line, voice mails and e-mail facilities to recieve complaints and information on irregularities.

Members of the public are encouraged to report all cases of curruption and other drawbacks including failure to file returns, failure to pay correct taxes, tax evasion activities, non-payment of duty on imported goods including motor vehicles, diversion of transit goods, undisclosed payments to employees, fake logbooks and driving licenses, unethical conduct by KRA officers and /or taxpayers, etc. This information will help us uncover and effectively address cases of corruption and other drawbacks.


Times Tower Haile Selassie Avenue
P.O.BOX 48240 - 00100 GPO Nairobi Tel 020-3310900, 020-2810000 Fax 341342
Tulipe Ushuru Tujitegemee!

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