KRA Call Centre
Tel: +254 (020) 4999 999
+254 (020) 4998 000
Cell: +254 (0711) 099 999
Email: callcentre@kra.go.ke
| Collection | ![]() | ![]() |
Our collection activities primarily focus on taxpayer remittance reconciliations. Presently, the bulk of taxpayer remittances are made through banks (including the Central Bank of Kenya), which in turn provide electronic data transfer to the KRA. Data received in this manner is compared against returns submitted to establish completeness.
Documentation to support remittances is available from our offices. Prior to April 2007, returns accompanying remittances were deposited at the respective bank pay-in points. With effect from 1st April 2007, taxpayers are required to submit their returns directly to the KRA as follows:
Due dates for payment of the various taxes are as follows:
ASSESSMENTS
A person to whom an agency notice is issued is required to remit monies held on the account of a taxpayer to the KRA. An agent is required to respond within 30 days giving details of funds held. Failure to honour an agency notice constitutes an offence in addition to shifting the tax to the account of the agent.
The Commissioner may recover outstanding tax through forced sale. Distress action is enforced generally by use of court bailiffs/ auctioneers and is usually a last resort measure.
The KRA’s policy requires the prosecution of all cases involving tax evasion which is classified as an economic crime under the Anti-Corruption & Economic Crimes Act. Prosecution is undertaken in conjunction with other law enforcement agencies and is in addition to other recovery measures enumerated above. WAIVER OF TAX |




